Privacy Policy

Culeap (hereinafter referred to as "the Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as information that can identify a specific individual from the information alone, such as appearance, fingerprints, voiceprints, and insurer numbers on health insurance cards (personal identification information).

Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, and email address when users register for use. In addition, transaction records and payment information made between users and partners may be collected from our partners (including information providers, advertisers, and ad distribution destinations; hereinafter referred to as "Partners").
Furthermore, the following information will be collected in providing the Service.

Article 3 (Purpose of Collecting and Using Personal Information)

Information Collected Purpose of Use
Facial images (user photos) Generation of ID photos and service improvement
Generated ID photos Support for downloads and re-acquisition
Usage data collected by Firebase Analytics (device type, OS, operation logs, etc.) Service usability improvement and issue analysis
Crash logs and device information collected by Firebase Crashlytics Issue analysis

Other purposes for which the Company uses personal information are as follows:

  1. Provision and operation of our services
  2. Responding to inquiries from users (including identity verification)
  3. Sending notification emails about new features, updates, etc. of the Service
  4. Necessary contact for maintenance, important notices, etc.
  5. Identification and suspension of use by users who violate the Terms of Service
  6. Viewing or changing user registration information and usage status
  7. Billing for paid service usage fees
  8. Purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)

The Company will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change. When a change is made, the Company will notify users by the method prescribed by the Company or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the prior consent of users, except as required by law. However, the following cases are excluded.

  1. When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the person
  2. When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person
  3. When it is necessary to cooperate with a national or local government agency in performing affairs prescribed by laws and regulations, and obtaining the consent of the person may interfere with the performance of such affairs
  4. Other cases permitted by the Personal Information Protection Law

【Details of External Contractors and Recipients】

Recipient Business Operator (Country) Information Transmitted Purpose of Use
Google Cloud Platform (Japan) Facial images, generated images, log files Image generation processing, storage
Replicate, Inc. (USA) Facial images Image generation
Google Analytics for Firebase (USA) Device identifiers, operation logs Usage analysis
Firebase Crashlytics (USA) Crash logs, device information Issue analysis

Appropriate security measures will be taken in accordance with the Personal Information Protection Law when transferring personal information to the above overseas business operators.

Article 6 (Disclosure of Personal Information)

When requested by the person to disclose personal information, the Company will disclose it to the person without delay. However, if the disclosure falls under any of the following, all or part of it may not be disclosed. In that case, we will notify you without delay. A fee of 1,000 yen per case will be charged for disclosure.

  1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
  2. When there is a risk of significantly hindering the proper implementation of the Company's business
  3. When it would violate other laws and regulations

Article 7 (Correction, Deletion, Suspension of Use, etc. of Personal Information)

Users can request correction, addition, deletion, suspension of use, or erasure (hereinafter referred to as "exercise of rights") of their own personal information held by the Company through the procedures prescribed by the Company. After receiving a request, the Company will investigate and, if deemed necessary, take action and notify the user of the result.

Article 8 (Changes to Privacy Policy)

The contents of this Policy may be changed without notice to users, except for matters separately specified in laws and regulations and this Policy. The changed privacy policy will take effect from the time it is posted on this website.

Article 9 (Contact for Inquiries)

For inquiries regarding this Policy, please contact us through the "Contact" form within the app.
The operator's address and telephone number will be disclosed without delay via email, etc. upon request.